Thursday, January 13, 2011

Lunch with Instructure

One of the best parts about working at Westminster is the proximity that we have to Instructure head quarters. My colleague Chris Hoffman and I went to lunch with Heather Kane and our new representative Matt McGhie. Chris and I both really like our reps. They are great to work with and are very concerned that we have a good experience.

Mostly we talked about some of the concerns we have had- most of which revolve around enrolling students and the communication tools. It was great how eager they were to listen and help out.

By the way, we learned a valuable lesson today. When we started enrolling students we enrolled them by using a CSV. We were given instructions on how to use it and we have gotten pretty good at it. However, we have been having some weird no-name problems. Turns out that we just didn't know that they added a new first name and last name column. Solves everything! Whoo hoo! Good to know.

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